What makes Machu Picchu by World different from other travel companies in Peru?

Machu Picchu by World is a locally owned travel agency based in Cusco, Peru, operated by certified guides and tourism professionals passionate about sustainable adventure travel.
We stand out for our commitment to responsible tourism, fair working conditions, women’s inclusion in trekking teams, and authentic cultural experiences that help travelers connect deeply with Peru’s heritage and people.

Where is Machu Picchu by World located?

Our main office is located in Cusco, Peru — the heart of the Inca Empire and the gateway to Machu Picchu.
We operate treks, tours, and full travel packages throughout the Cusco region and other destinations across Peru and South America.

What kind of tours do you offer?

We offer a wide range of adventure and cultural tours, including:

• Classic treks such as the Inca Trail, Salkantay, Lares, and Ausangate

• Machu Picchu tours and day hikes

• Amazon rainforest expeditions

• Cultural, gastronomic, and luxury experiences

• Customized private tours across Peru

How can I book a tour?

You can book directly through our website machupicchubyworld.com or contact us at:
📧 reservasmapibyworld@gmail.com
📞 +51 940 842 722 | +51 973 310 752 (WhatsApp available)

Once you confirm your itinerary and travel dates, our team will send you complete booking details and payment options.

How much deposit is required to confirm my reservation?

A 30% to 50% deposit (depending on the tour) is required to secure your spot.
The remaining balance can be paid before your arrival in Cusco or prior to the start of your tour, as indicated in your booking confirmation.

What payment methods do you accept?

We accept major credit and debit cards, PayPal, and international bank transfers.
Payments can also be made in person in Cusco in either USD or PEN (Peruvian soles).

What is your cancellation policy?

• More than 30 days before departure: 70% refund

• 15–29 days before departure: 50% refund

• 14 days or less before departure: Non-refundable

We strongly recommend purchasing travel insurance to protect against unexpected cancellations or delays.

Are your tours suitable for all fitness levels?

Yes! We offer tours for all fitness levels, from easy cultural and family tours to challenging multi-day treks.
Our travel specialists will help you choose the best itinerary based on your preferences and physical condition.

What camping equipment do you provide?

We use high-quality camping gear, including:

• Spacious, weather-resistant tents

• Comfortable sleeping pads and dining tents

• Clean and well-maintained equipment for every trek

Do you hire women porters and guides?

Yes! Machu Picchu by World proudly employs and trains women porters and guides, promoting equality and empowerment within the adventure tourism industry.

What are the working conditions for porters?

Our porters receive fair salaries, proper meals, quality camping gear, and carry limited weights (maximum 20 kg).
We ensure all porters work under ethical and safe conditions.

Are your guides certified?

Yes. All our guides are licensed professionals with degrees in tourism, archaeology, and history, and are certified in first aid and mountain rescue.
Many have advanced training from organizations like NOLS.

What safety measures do you take during tours?

Safety is our top priority. Our team is trained in first aid, altitude sickness prevention, and emergency evacuation.
We carry oxygen tanks, first aid kits, and communication equipment on all high-altitude treks.

What should I pack for a trek?

After booking, we’ll send you a detailed packing list.
Generally, bring:

• Comfortable hiking boots

• Warm and lightweight layers

• Rain gear and sun protection

• Insect repellent and reusable water bottle

• Personal essentials and a small daypack

Do I need travel insurance?

Yes, travel insurance is highly recommended.
It should cover medical emergencies, trip cancellations, and lost luggage.

How do I get to Cusco?

Cusco can be reached via a 1-hour flight from Lima, or by longer bus routes from other cities.
Our team can assist with airport transfers and hotel reservations.

Do you organize Machu Picchu entrance and train tickets?

Yes. All our Machu Picchu tours include entrance tickets and train transfers.
We handle every logistical detail for a seamless experience.

What is the best time of year to visit Peru?

• Dry season (April–October): Ideal for trekking and clear mountain views.

• Green season (November–March): Fewer crowds, vibrant scenery, and lower prices.

Both offer unique and beautiful experiences.

Can you create customized itineraries?

Yes! We specialize in personalized travel planning.
Whether you want to combine trekking, cultural immersion, or Amazon adventures, we’ll design a tailor-made itinerary that fits your interests and timeframe.

Are vegetarian or vegan meals available on treks?

Yes. Our chefs can prepare vegetarian, vegan, gluten-free, and allergy-friendly meals.
Please inform us of any dietary requirements when booking.

How are meals prepared during treks?

Meals are freshly prepared by our experienced chefs using local ingredients.
Breakfast, lunch, and dinner are included, with generous and nutritious portions.

How is waste managed on treks?

We follow strict eco-friendly policies:

• We collect and return all waste to Cusco

• We minimize single-use plastics

• We encourage travelers to bring reusable bottles and containers

Do you support local communities?

Yes! We work closely with Andean communities, hiring local staff, buying community products, and supporting social and environmental initiatives in the regions where we operate.

What happens if I get altitude sickness?

Our guides are trained to identify and manage altitude symptoms early.
We carry oxygen and first aid kits, and if necessary, we coordinate a safe descent or medical assistance.

How many people are in a trekking group?

Our groups are small and personal, usually 8–12 travelers, ensuring high-quality service and a more intimate experience.

Can I book a private tour?

Yes, we offer private tours for individuals, families, or groups who prefer a customized and exclusive experience.

Are children allowed on the tours?

Yes! Many of our programs are family-friendly, and activities can be adapted to your children’s age and energy level.

Do your tours include accommodation?

Yes. Our multi-day tours include comfortable hotel stays and premium camping gear for trekking adventures.

How can I contact Machu Picchu by World?

You can reach us at:
📧 reservasmapibyworld@gmail.com
📞 +51 940 842 722 | +51 973 310 752 (available on WhatsApp)
🌐 https://machupicchubyworld.com

Our friendly English- and Spanish-speaking staff are available to answer your questions and help plan your unforgettable journey to Machu Picchu and beyond.